On the 17th of April 2019, Menape Academy provided Select Agency with a workshop titled “Better Planning for Greater Performance”, which was held at the Marina Hills Residence. During this informative and practical workshop that was attended by Select Agency’s Team Leaders and managers, Menape Academy’s owner Mrs. Lisa Chrabieh Beyrouthi and Emotional Intelligence & Communication trainer Mr.Victor Kahi addressed several subjects, including:

 

• Providing good first and lasting impressions by properly presenting one self, establishing adequate rapport and communication with team members before attending an event or meeting, in addition to having an open mind when performing a teamwork.

 

• Learning the fundamentals of Dress Code, including men and women’s dress codes for all occasions, from formal and business casual to casual.

 

• Understanding the importance of Business Principles and Attitudes in the workplace, meaning that the person’s attitude can have a crucial impact and can affect the outcome of a certain situation, as well as overshadow his/her achievements and good qualities. 

 

• Emphasizing on abiding by the Rules and Regulations, committing, following instructions, building trust with others, as well as having a positive attitude and enthusiasm.

 

• The importance of Emotional Intelligence and Communication Skills, meaning that a person should always be honest and aware of his feelings and other people’s feelings at the same time, as well as having self-awareness by discovering one self’s personality, strengths and weaknesses, likes and dislikes, and developing empathy for others.

 

• Acquiring valuable interpersonal skills (such as decision making, network building, delegation and collaboration) and personal skills (such as goal setting, self-appraisal, flexibility and time management). 

 

• Building effective communication with others by talking with a soft tone of voice, standing properly and having a proper posture, engaging in a well-mannered body gesture, smiling and making eye contact.